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GHMC Going Digital

C N Raghu Prasad

Greater Hyderabad Municipal Corporation (GHMC) has initiated several activities and efforts towards digitisation which includes implementation of e-office system by computerising all the records, grievance redressal system through mobile app and online system, says C N Raghu Prasad, Zonal Commissioner – East Zone, GHMC in conversation with Elets News Network (ENN).


What are the major challenges GHMC is facing ?
The main challenge a Municipal Commissioner face is the maintenance of the basic functions of civic body which includes sanitation, sewerage maintenance, water supply and sustainability of the assets created by the local body.

Please brief us on the initiatives undertaken by GHMC in recent years?
In recent years, the corporation has initiated several activities and efforts towards digitisation which includes implementation of e-office system by computerising all the records, grievance redressal system through mobile app and online system, issue of building permissions through Development Permission Management System (DPMS) and online disposal system of layout regularisation schemeamong others.


Please tell us about the clean city campaign of GHMC.
For the last one year, we have focussed more on the clean city campaign. Two bins are given to every household in the entire GHMC limit for the collection of garbage at source as dry and wet. The existing system of door-to-door garbage collection with tricycles is replaced with auto tippers. Awareness camps are organised and 100 per cent door-to-door collection with segregation is made possible. The existing Garbage Vulnerable Points (GVP) – about 265 in numbers – in the east zone are eliminated by increasing the transfer stations to four places so that the garbage collection at the door level can directly go to the transfer stations and from there to the Jawaharnagar dumping site. Appointing the local shopkeepers/residents at these GVPs as Swachh Sevaks; decorating these GVPs with Muggu and wall paintings, plantations etc. Celebrating various festivals like Diwali, Bathukamma, Sankranti etc, and practicing “Gandhigiri” are some of the initiatives taken to eliminate these GVPs.


Further, to make the city open defecation free, 30 pre fabricated toilets have been installed at the
Open Defecation Spots (ODF) under the Swachh Bharat Mission (SBM). Further, individual house hold toilets are sanctioned to 417 eligible beneficiaries. Twenty five public toilets under the Build Operate Transfer (BOT) made and community toilets are already functioning in the east zone.

There are 158 parks existing in the east zone which includes major parks, theme parks, biodiversity parks, colony parks and tree parks etc. In every park, we have made provision of onsite composting, rain water harvesting structures. Maintenance of colony parks is given to CWA’s by sharing the cost at 75:25 ratio. Indoor shuttle stadium with `1.2 crore is being constructed in Uppal Circle and 65 open grounds are tied up with the schools for usage so that revenue is increased on one side and unused grounds are made functional, and the sports activity in the schools is encouraged on the other side.


We’ve also identified seven slums for construction of double bedrooms in the east zone.
Till January 2017, Rs. 110 crores were collected ,which is about 60 per cent growth over previous year. In the trade license we have so far collected Rs. 6.10 crores, a growth of about 90 per cent over the previous year.

Which special schemes have you launched for people living below poverty line ?
For the welfare of poor, several activities such as bank linkage to self-help groups for an amount of Rs. 54 crores have been given so far in the Financial Year 2016-17. Night shelter at two places are functioning for homeless. Pensions to the old age widow and the disabled persons are being distributed every month promptly. For the welfare of senior citizens, aasara committees are formed and their activities are being monitoried in 25 centres in east zone.

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Elets News Network reports on governance, public policy and digital government across India.

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