Haryana, the state known for its agriculture and manufacturing industries, appears to be embracing innovative methods in administration as well. Inspired by e-dashboard technology’s success in Andhra, this state has also adopted it to administer services and schemes in a better way, examines Elets News Network (ENN).
Electronic dashboard, or e-Dashboard is a tool to summarise data about a business or other institution. With the help of graphs, charts, and ‘gauges’ that are linked to live or archived data and located on a single webpage, a viewer of an e-dashboard can quickly see progress and potential problems emerging in the day-to -day or long-term operations. After Andhra Pradesh’s success, Haryana has also started using e-dashboard since last year.
The dashboard is accessible to Chief Minister’s office and the government organisation whose KPIs are being monitored.
Haryana CM’s e-Dashboard
Launched last December by Chief Minister Manohar Lal Khattar, the e-Dashboard is meant for monitoring key parameters of various departments and online services to ensure effective delivery of services and provide effective mechanism for bringing transparency. It has been mainly introduced to improve the efficiency of the departments and remove delays in service delivery through monitoring at the highest.
It is hoped the application will not only plug the loopholes of the system, which leads to corruption, but also keep a check on the exercise of discretion. “With maximum automation and reduced human interface, we could weed out corruption from all levels,” said the Chief Minister in an official communiqué issued. To begin with, 134 key performance indicators (KPIs) of 13 online departments and 83 offline KPIs of 14 departments have been incorporated in the dashboard.
The KPIs could be any Government to Consumer (G2C), Government to Government (G2G), Government to Employee (G2E) or Government to Business (G2B) service. The dashboard is accessible to Chief Minister’s office and the government organisation whose KPIs are being monitored.
Also Read: Haryana – A New Emerging IT Hub of India
The nodal officers have already been provided with the password whereas the administrative secretaries of the concerned department would soon be provided the same to access the application developed by Haryana’s IT Department and National Informatics Centre (NIC). The e-Dashboard application is fully automated and integrated with departments which have electronic database and applications.
The 13 online departments or services whose KPIs have been incorporated in the dashboard are Revenue (land records, citizen certificates, court cases), centralised file movement system, CM announcements monitoring system, health, Haryana Urban Development Authority (HUDA), Public Health and Engineering, Social Justice and Empowerment, Transport, Finance and Education (secondary).
In case of departments which do not have computerised backend database of services, they are required to manually feed data into the e-dashboard at regular intervals till they computerise their data base and services..