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PM Modi launches PRAGATI: multi-purpose platform for grievance redressal

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narendra-modiPrime Minister Narendra Modi launched his ambitious multi-purpose and multi-modal platform PRAGATI (Pro-Active Governance and Timely Implementation).

 The platform is aimed at addressing common man’s grievances, and monitoring and reviewing government programmes and projects.

“It is imperative to make governance more efficient and responsive. PRAGATI platform is a step in this direction,” the Prime Minister said.

The PRAGATI platform uniquely bundles three latest technologies: Digital data management, video-conferencing and geo-spatial technology.

Key features of the PRAGATI application are as follows: 

• It is a three-tier system (PMO, Union Government Secretaries, and Chief Secretaries of the States).

• Prime Minister will hold a monthly programme where he will interact with the Government of India Secretaries, and Chief Secretaries through Video-conferencing enabled by data and geo-informatics visuals.

• Issues to be flagged before the PM are picked up from the available database regarding Public Grievances, on-going Programmes and pending Projects.

• It will also take into consideration various correspondences to PM’s office by the common people or from high dignitaries of States and/or developers of public projects.

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