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PM Modi launches PRAGATI: multi-purpose platform for grievance redressal

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narendra-modiPrime Minister Narendra Modi launched his ambitious multi-purpose and multi-modal platform PRAGATI (Pro-Active Governance and Timely Implementation).

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 The platform is aimed at addressing common man’s grievances, and monitoring and reviewing government programmes and projects.

“It is imperative to make governance more efficient and responsive. PRAGATI platform is a step in this direction,” the Prime Minister said.

The PRAGATI platform uniquely bundles three latest technologies: Digital data management, video-conferencing and geo-spatial technology.

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Key features of the PRAGATI application are as follows: 

• It is a three-tier system (PMO, Union Government Secretaries, and Chief Secretaries of the States).

• Prime Minister will hold a monthly programme where he will interact with the Government of India Secretaries, and Chief Secretaries through Video-conferencing enabled by data and geo-informatics visuals.

• Issues to be flagged before the PM are picked up from the available database regarding Public Grievances, on-going Programmes and pending Projects.

• It will also take into consideration various correspondences to PM’s office by the common people or from high dignitaries of States and/or developers of public projects.

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