New Dimensions in e-Governance Lessons and Steps

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  Muktesh Pardeshi
Joint Secretary and CPO,
Ministry of External Affairs, Government of India

We have initiated Passport Seva Project as there was a massive increase in the demand for passport and related services. We wanted to meet the expectations and demands of the citizens. Our vision was to deliver all Passportrelated services to the citizens in a timely, transparent, more accessible and reliable manner.

  Dr. Chandrashekhar Kumar
Commissioner Cum Seceratry,
Employement & Technical Education & Training Dept, Government of Odisha

State Employment mission is the subsidiary body of ETET. Odisha State Employment Mission Project strives for bringing speed and transparency into the system. We have developed Online Recruitment for Odisha State Employment Mission (e-Nijukti).

  R Damodar
Secretary, Legal Affairs,
Government of Andhra Pradesh

Apart from the initiatives started by the bureaucracy themselves or by the citizens, political commitment is required. Transparency can check the level of corruption which is mixed in the entire service delivery system at various levels. It empowers people and they can make the governments accountable. Transparency is maintained in every aspect of governance.

  Madhusudan Padhi,
Secretary IT, Government of Odisha

Several new initiatives have been taken in the forefront of e-Governance. Over years, citizen centric has gained importance. Every department under central or state administration is giving importance to services which can bring a positive change in the lives of citizens. In past few years, many state governments passed acts to give right to public services which made it mandatory for governments to deliver services in a time bound manner. IT made public officials more accountable towards the citizens.

  Daljeet Singh
Head Government Business, MeritTrac

MeritTrac offers a wide footprint of services for recruitment of candidates into various positions for government departments, PSUs and PSBs. We design and develop customized tests including content for specific recruitments. We also provide biometric candidate authentication solution to verify the authentication of candidate. We believe in enhancing security and transparency of recruitment through computer based examinations.

  Shashank Tapliyal
Director, Enterprisedb

Our vision is to create participatory, transparent and collaborative environment, accessible and available to everyone. The idea is to truly reinforce the principal of citizen centric governance. For open standards many of the e-Governance initiatives look for an enterprise class open standard solutions.

  Anoop Singh, Special Secretary,
Department of IT,
Government of Andhra Pradesh

We have launched Centralized unique data repository named AP State Resident Data Hub (APSRDH).It aims in Reduction in cost and time for beneficiary selection and service delivery. APSRDH application framework contains a utility to Cleanse departmental database; Seed with Aadhaar Number.

Dr Daljeet Singh receiving the speaker’s momento from Madhusudan Padhi
Shashank Tapliyal receiving the speaker’s momento from Madhusudan Padhi

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