Bsnl: Supporting e-Governance Initiatives

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M S S Rao
Chief General Manager,
Bharat Sanchar Nigam Ltd (BSNL), Kerala Telecom Circle

“BSNL is the only service provider, making focused efforts and planned initiatives to bridge the rural-urban digital divide in ICT sector,” says M S S Rao, Chief General Manager, Bharat Sanchar Nigam Ltd (BSNL), Kerala Telecom Circle

BSNL has installed anextensive telecomnetwork in the stateof Kerala. Now it isfocusing on improvingit, introducing new telecom services with ICTapplications in villages and remote areas. Todayit has more than one crore customers in Keralaout of which 70 percent are mobile customers. Ithas about 1230 wire line Telephone Exchanges,spanning the entire Kerala.BSNL is the only service provider, makingfocused efforts and planned initiatives tobridge the Rural-Urban digital divide in ICTsector. It has a wide reach giving services inevery nook and corner of the state. BSNLoffers wide ranging and most transparent tariffschemes designed to suite every customer.

BSNL has setup a world class Multi Giga Bit Multi-Protocol convergent IP infrastructure that provides convergent services like voice, data & video through the same backbone. Also it has an world class broadband access network spanning the state of Kerala.

e-Governance Support 
BSNL has extended the maximum support for the e-governance initiatives of Government of Kerala. State Wide Area Network (SWAN) has been established in Kerala using BSNL leased circuits which act as a backbone of the e-Governance initiatives in the state of Kerala.

Also BSNL has been extending the connectivity support for various initiatives of Govt. of Kerala like e-District project, Traffic Monitoring, Akshaya centers, etc. Also it has connected the Local Self Government Institutions throughout the state of Kerala providing them a reliable network for their activities. Through e-district project all the village  offices in Kerala are connected so that many of the citizen services can be made on line immensely benefiting the common citizen of Kerala. Also we are helping Motor Vehicles department in connecting surveillance systems to monitor traffic and enforce traffic rules. BSNL has also successfully implemented NME-ICT (National Mission for Education through ICT) project in Kerala, in order to provide connectivity to all colleges in Kerala. Through this students of all these educational institutions can have access to various educational contents for enriching their knowledge.

Another major project under progress is CCTNS (Crime and Criminal Tracking Network Systems) for the Police Department. The goals of the system are to facilitate collection, storage, retrieval, analysis, transfer and sharing of data and information at the police station and between the police station and the State Headquarters and the Central Police Organisations.

New Initiatives
Wimax (Worldwide Interoperability for Microwave Access)
 BSNL has enhanced its efforts to provide better services for Internet connectivity. As the needs of internet users vary because of necessities for the faster and more reliable communication, BSNL continues to strive for superior services. For instance internet service, provided through Wimax technology remains the most cutting-edge method for faster service in the Wireless segment. BSNL has already deployed a WIMAX network in Kerala.

Video Telephony (Vfone)
 Videotelephony comprises the technologies for the reception and transmission of audio & Video signals by users at different locations, for communication between people in real-time. Broadband Internet solutions such as VVoBB (Voice & Video over Broadband) make it possible to transmit and receive video data at higher resolutions and at more rapid refresh rates than is the case with the ordinary telephone system. Besides, capabilities like video conferencing, desk to desk video calling , instant meetings, reviews, helps to conduct business without hassle. Superior quality video calling is available on existing BSNL Broadband network.

BSNLs Video Telephony Features
• Video calling with the simplicity of voice calling.
• Ideal for less tech-savvy.
• Always on , no need to logon using a computer.
• Instant one-to-one secure video call from your own office table or home.
• Free incoming video call
• Ability to connect to LCD/Projector.

Fibre To The Home (FTTH)
 As part of its constant endeavor to serve its corporate customers better, BSNL has newly introduced a comprehensive suite of products and solutions for its esteemed customers. Recently we have launched new services such as Fibre to the Home (FTTH) in Kerala. FTTH is a unique technology being deployed by BSNL for the first time in India. It is possible to give internet bandwidths at speeds up to 100Mbps at very attractive rates, with high reliability through optical fibre using this technology. The following are the salient features:

• It works on fibre laid up to customer premises.
• FTTH can provide triple play services through fiber optic cable from central office to an individual customer.
• BSNL FTTH service is offered on state of the art GPON (Gigabit Passive Optical Network Technology).
• Supports voice, video and ultra high speed internet Digital Television on same fiber.
• Internet Bandwidth for Corporate, Institutions, Govt Bodies, retail users and individual customers.

Internet Data Center (IDC)
We are also providing Data centre Services at Tier III Certified Data Centres in Kerala. The following services are being offered from these data centres:

• Co-location services
• Hosted and Managed Services such as Hosted Computer Service, Dedicated hosting Service, Hosted Exchange Service, Dedicated Hosted Exchange
Service, Microsoft Lync Communication service etc.

It will be an ideal solution for customers who want to host their data and websites in Kerala. BSNL is always in the forefront for bringing latest communication technologies for the service of Common man. Being a Government organisation its operations and billing is transparent. We hope that BSNL will be contributing immensely to the citizens of Kerala in improve the level of services delivered to them.

BSNL has wide spectrum of data services catering for each and every segment of the users and applications. Some of the services are listed below:

For fixed services the following options are available
Multi Protocol Label Switched (MPLS) Network. MPLS based VPNs reduce customer networking complexity, costs and totally do away with the requirement of in-house technical work force. Rather than setting up and managing individual point-to-point circuits between each office using pair of Leased Lines, MPLS VPN customers need to provide only one connection from their office router to a service provider edge router.

Managed Leased Line Service (MLLN): The MLLN is a Managed Leased Line Network system to provide Leased line connectivity. The State-of-the-art technology equipment MLLN is designed mainly for having effective control & monitoring on the leased lines so that the down time is very much minimized.


VSAT Network:

  • The network consists of a hub located at Bangalore and VSATs located throughout the country. All VSATs are connected in STAR topology and VSAT to VSAT communication is  through the hub at Bangalore. Ku band VSAT network of BSNL is capable of providing high speed data transfer and voice communication service covering the entire country. 
  • Internet Leased Line Services: It is a dedicated Leased line connected to Internet backbone network. Customers access high speed Internet with speeds ranging up to 100Mbps or more.


For Mobile Data Connectivity the following options are available.

  • 3G data Services: BSNL has rolled out a 3G GSM network in Kerala covering all the major towns. It is supporting peak data speeds of 14.4Mbps and we have plans to upgrade it up to 21.2Mbps.BSNL is the only service provider having 3G licenses in all the circles except Delhi/ Mumbai where MTNL is supporting us.
  • CDMA 2001x & EvDO: The data card (EVDO/CDMA 1X) allows to access the high speed internet without need of landline. You can use the services while on move. CDMA 1X data service with internet surfing peak speed up to 144 kbps and EVDO data service with internet surfing peak speed up to 3.1 Mbps are available.




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