BMTF Inspector General of Police R P Sharma informed that this is a first of its kind measure. One can log in to the website and register their complaints. The problems may not be related to the BBMP. Any complaints, related to Bangalore city can be lodged.
The online registration website is expected to function full-fledged from next week. Once the complaint is lodged, the citizens will receive an email. The complaints will be disposed off within seven days from the date of registering the complaint. Sharma said that BMTF has 76 sanctioned posts, of which 30 per cent are vacant. It is expected that the vacancies will be soon filled up.