As Vice President of the Public Services group for SAP’s Asia Pacific Division, Adaire Fox-Martin oversees the strategic direction and activities in the area of public services in the health, education and defence sectors across the region and executive relationships with customers and partners. Ms. Fox-Martin is a key member of the SAP leadership team and plays a lead role in delivering SAP’s offering to public sector customers. A respected thought leader, Ms. Fox-Martin continues to be invited at seminars and conferences by the media and analysts to address public services issues ranging from e-Government transformation and reengineering of Government processes to public service policies. She is regularly featured and quoted in numerous publications throughout Asia and Australia. Ms. Fox-Martin has over 20 years of experience in the field of information technology and management.
What does Terrorism have to do with ICT and e-Governance? Does ICT have any role to play in preventing Terrorism and the resulting loss of lives and property?
It was very evident in the 26/11 attacks in Mumbai that the perpetrators of the attack used technology to the fullest for being connected and to execute their plan in a slick manner. This has been the case in most such Terrorism attacks. Obviously, the way to counter this is to decode this communication, as well as be one up on the use of ICT. ICT has a major role to play in gathering intelligence, consolidating it, analyzing it and using it in a systematic fashion for both preventive actions and emergency response against acts of terror that disrupt public safety and cause large scale damages to property.
What kind of IT solutions can be deployed to help the various security agencies in the country to prevent and respond to Terrorism?
The Government of India has taken various steps since 26/11 and it is now critical that we take a systematic approach to leverage IT in the war against terror. It is important that the various intelligence, security and law enforcement agencies be brought on to a common IT platform in order to ensure seamless sharing of information. Perhaps, a secure but consolidated national intelligence database could be the mechanism with complete capability to manage unstructured and varied kinds of data/information such as text, e-mails, photos, maps, SMS, Voices etc. The Government should also build a flexible and collaborative emergency response system to respond rapidly and prevent disasters or mitigate the losses from disasters and acts of terror. There are three primary ways in which the Government can leverage ICT