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An INR 20-million study on the “emigration in e-governance” was commissioned to the Hyderabad-based National Institute for Smart Government (NISG) by the Ministry of Overseas Indian Affairs, to study the internal processes and welfare schemes. This study will be used to facilitate the planning to overhaul the emigration system over the next two years.

The procedures which will be re-engineered under this project include the process of application for emigration clearance from the Protector of Emigrants, monitoring of recruiting agents and contract verification by Indian missions abroad and even of foreign employees. Recently, the ministry also initiated a number of services such as insurance cover, database management, counselling, pre-departure orientation and skill upgrading.

NISG, to provide e-governance solutions, has already roped in global consultants Klynveld Peat Marwick Goerdeler (KPMG) to prepare the business process re-engineering report. Following steps would be to float tenders and then ask the private company chosen to execute the implementation of the project by next March.

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