The Department of Information Technology, India, has requested all the departments to initiate e-Governance in their respective departments and take full advantage of the services of the e-Sampark centres, keeping in view the recommendation of the UT (Union Territory) Administrator's Advisory Council.
The departments have been suggested to re-engineer all their processes to make them more user friendly, simpler and transparent. The statement added that the departments have been asked to make quick response mechanism to public grievances and public service delivery through single window systems. Some time limit should be fixed for the issuance of permissions/certificates /sanctions/ licences.
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