Promising integrated egov solutions : S P S Grover, Senior Director, Oracle, India

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In which year, did Oracle begin to focus on Government sector in India? How far, Oracle has been successful in exploring this market till now?

Oracle’s focus on the Indian Government sector began in 2003 when a dedicated Government vertical team was set up in India. It was in the same year that Oracle set-up the first Oracle-HP e-Governance Centre of Excellence at Gurgaon. It is a growing market segment and we are very encouraged by the success achieved so far. We have a very large dedicated team in place that is involved developing this market place through thought leadership and capacity building initiatives.


What were the objectives to set up Oracle-HP e-Governance Centre of Excellence? Over past one-year, what have been the major achievements of this Center?

Oracle understands that e-Governance has varied hues and complexities in the Indian sub-continent and one cannot simply pick up existing solutions and plug them into this region. Therefore, Oracle decided to involve various stakeholders in a collaborative set-up to develop practical solutions and set-up the Oracle-HP e-Governance Center of Excellence. Over the past year, the Oracle-HP E-Governance Center of Excellence has worked closely with various state and central government bodies to understand the peculiarities of e-Governance in India, and tailor make technology solutions to empower government bodies to provide citizen services to the masses of India. Partners such as CMC, IIIT Bangalore, PricewaterhouseCoopers, Satyam Infoway, Red Hat, Center for Good Governance, Government of Andhra Pradesh have been contributing to the success of the Oracle-HP E-Governance Center of Excellence.

One of the major achievements of the center was the seminar on ‘Seven Steps to Implement the National e-Governance Plan’ and was organised on 11th of July, on the occasion of the second anniversary of the center’s launch. Speakers from variopus organsistaions including Delhi Govt, Deptt of IT, GOI, NIC, CMC, HP, PWC, Red Hat shared their thoughts. The seminar, the first ever web seminar of its kind in India, was attended by over 500 attendees from across the country.


What are the factors that need to be kept in mind for effective implementation of any kind of  e-Government project?

e-Governance is not just about servers and PCs thrown in with a few applications. e-Governance is first about a capacity using modern information technology to bring about a better civil administration and judicial  system for citizens and better and more optimal use of national resources. It is this goal, which has to be kept in mind while implementing any e-Governance project. One has to ensure that the implementation increases the efficiencies of the various Government departments and helps the citizens at large by way of effective data management. Finally, in e-governance projects, the ultimate customer is the citizen. e-Governance projects are being funded out of citizens’ taxes and they must be the ultimate beneficiaries. 


Which are the key concern areas in public sector that are addressed by Oracle solutions?

Oracle offers complete and integrated solutions that help transform governments. The solutions are designed to address key concerns of public sector organisations such as:

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