April 2008

N. M. Virani Wockhardt Hospital, Rajkot

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“Wockhardt Hospitals is exclusively associated with Harvard Medical International (HMI), giving it access to the latest clinical protocols, innovations and patient care practices from 17 prestigious Harvard-affiliated hospitals in the United States.”  

As part of its foray into Saurashtra, Wockhardt took over the N.M. Virani charitable hospital situated in Rajkot in 2006, converting it into a super-speciality facility. The hospital was formerly run by the Ashok Gondhia Memorial Trust. The Brownfield project combined the infrastructure and some manpower of the existing hospital with the technical expertise and over 18 years' experience of Wockhardt. The Rajkot facility is a boon for patients who previously travelled to Ahmedabad and Mumbai for advanced procedures in cardiology, cardiac surgery, neurosurgery and orthopaedics.

There are several remarkable aspects of the transformation story. One is that, the hospital continued to operate during the makeover which took approximately 8 months. Also, the high-end facilities are still available at a price which is less than that at Mumbai or Ahmedabad. This has been a policy decision on the part of the administration. Patients arrive here from Gandhigram, Bhuj and Jamnagar.

Wockhardt Hospitals is exclusively associated with Harvard Medical International (HMI), giving it access to the latest clinical protocols, innovations and patient care practices from 17 prestigious Harvard – affiliated hospitals in the US, including the Massachusetts General Hospital, the Brigham and Women's Hospital and the Beth Israel Hospital. The administration leadership and senior employees were trained both at Rajkot and at Mumbai and Bangalore and best practices from the Bangalore and Mumbai facilities were incorporated into the training modules.

The super-specialists at the N.M Virani Wockhardt Hospital have been brought in from across the country. Their families had to be relocated to the city. Though a major challenge, this was made easier by the huge clinical potential which Rajkot presented. A peaceful, non-violent society, yet in proximity to Ahmedabad helped to sell the idea.

Wockhardt's expansion in the region began with the Nagpur facility. The IT team took 6-8 months to get the hospital's IT systems ready and rolling. Thereafter, through learning-by-doing, the subsequent facilities were completed much faster. The Mulund (Mumbai) hospital was completed in 3-4 months and today, the Wockhardt team is capable of setting up a hi-tech hospital within 1 month. There are plans to spread out in the region

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