An e-Administration Project
This article looks at the e-Administration application suite developed for local urban development authorities by the National Informatics Centre (NIC), Pune, India. The applications are citizen centric and also provide administrative support to corporations and councils within Maharashtra State and in other states as well. The product has received ISO 9126 Certification. The applications are classified under three key areas: citizen centric, revenue earning and office automation. These e-Administration computer applications have helped to provide fast track services to corporations and councils.
Background
e-Administration is a part of good governance in which public participates in requesting for service, availing it and also monitoring the overall process for quality, speed etc. It makes the system transparent to citizens because he is involved in various steps of administration.
Government of India has embarked upon National e-Governance Action Plan (http://india.gov.in/govt/national_egov_plan.php), which lays the foundation for long-term growth of e-Governance within the country. It is expected to establish core infrastructure to implement a number of mission mode projects at the center, state and integrated service levels to create a citizen-centric and business-centric environment for governance. The mission mode projects include municipalities or urban development authorities under the Ministry of Urban Development along with other projects. Keeping in view the National e-Governance plan, the National Informatics Centre (NIC), Pune launched “Millennium Corporation and Council (MCC)”
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