Citizen-centric!
Citizen-centric!

[This article was published in the September 2010 issue of the eGov Magazine (http://www.egovonline.net) ]

Sanjog Helpline is working well as a grievance redressal system that prods field officials until a complaint is resolved

Key IT Initiatives
Key IT Initiatives

[This article was published in the April 2008 issue of the eGov Magazine (http://www.egovonline.net) ]

Indian Railways is one of the largest and busiest rail networks in the world and an important mode of public transportation in India. Since its inception, 155 years ago, the Indian Railways has contributed significantly to India

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