Railway call centres for customer care in India
Indian Railway (IR) will set up call centres for customer care and to provide several utilities.
Rural mobile services get click in Bengal, NGO becoming catalyst
The Grameen Sanchar Sewak (GSS) scheme, an ambitious pilot project to introduce rural mobile services kickstarted by Bharat Sanchar Nigam Lmited (BSNL) and the Department of Posts in 2002, is ready to be regularised and go national, after a resounding triumph in the Indian state West Bengal.
IT accelerated judicial administration
[This article was published in the January 2006 issue of the eGov Magazine (http://www.egovonline.net) ]
The use of a suitable Information Technology Architecture in keeping with excellent e-Governance practices has the potential to transform the functioning of judicial system in many developing countries.
Popularising e-Governance services
[This article was published in the November 2005 issue of the eGov Magazine (http://www.egovonline.net) ]
Popularising e-Governance services This article traces the whys, and suggests how e-Governance services can be made more attractive and usable to the end citizen for whom they are meant. In short this article suggests ways to
R(e)volutionary journey of Singapore : Choy Peng, Deputy Chief Executive (Industry) and Government Chief Information Officer, IDA, Singapore
The Infocomm Development Authority (IDA, www.ida.gov.sg) of Singapore is the key body of Singapore government responsible for charting the growth of its infocomm industry and spearheading the delivery of citizen-centric e-government services, regulating the telecom industry. One of their main objectives is to build and operate the Government
ICT Policy of Ethiopia
[This article was published in the June 2005 issue of the eGov Magazine (http://www.egovonline.net) ]
Ethiopia has no coherent policy in place to support the growth of IT industry. The Government of Ethiopia has embarked on a major effort to put in place many of the building blocks required for developing a robust ICT sector in Ethiopia.
Implementing e-Governance despite the digital divide
[This article was published in the May 2005 issue of the eGov Magazine (http://www.egovonline.net) ]
Government plays an important role in the growth and development of a country by promoting high levels of welfare for citizens,
Disaster Recovery and ICT In Sri Lanka
[This article was published in the January 2005 issue of the eGov Magazine (http://www.egovonline.net) ]
On 26 December 2004, the world
Media workshop for more coverage on ICTs
[This article was published in the September 2004 issue of the eGov Magazine (http://www.egovonline.net) ]
The Media in Africa still has a long way to go in challenging the implementation of Information Communication Technology (ICT) policies in the economic and social development of the continent.
Jagriti:Revolutionising agriculture, the IT way
[This article was published in the July 2004 issue of the eGov Magazine (http://www.egovonline.net) ]
