The Government of Kerala has unveiled the “Nammude Keralam–Digital Kerala Initiative”, a comprehensive strategy designed to overcome longstanding challenges in digital governance and deliver public services that are efficient, transparent, and accessible to all. This pioneering initiative was presented in a preliminary review chaired by Chief Minister Pinarayi Vijayan.
At its core, the initiative introduces a unified registry to streamline various social security schemes and curb benefit duplication. Alongside, a real-time grievance tracking mechanism is being developed to ensure swift resolution of citizen concerns. Integrated service platforms will bridge departmental silos hindered by poor data exchange, enabling seamless inter-departmental cooperation.
The programme is structured around four thematic pillars to reinvigorate Kerala’s digital roadmap:
- Sevana Keralam consolidates government services onto a single digital platform for easier access.
- Bhavi Keralam integrates Artificial Intelligence and next-generation technologies into public service delivery.
- Sadbharana Keralam champions transparency and digital good governance within the state machinery.
- Jana Keralam drives public awareness through mass campaigns on online safety and digital literacy.
Also Read: Kerala: Pioneering Digital Literacy in India
Officials regard this initiative as a decisive milestone in Kerala’s transition toward participatory, technology-enabled governance, reinforcing the state’s long-standing commitment to citizen-centric service and innovation
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