MASL World, a leader in ICT solutions, has been revolutionizing industries with cutting-edge technologies since 2000. From advanced railway signalling to AI-driven smart city solutions, MASL is shaping the future of digital transformation. The company’s rebranding reflects its commitment to innovation and global expansion, aiming to enhance urban mobility, public safety, and industry resilience across sectors. Varinder Singh Jawanda, Chief Executive Officer of Millennium Automation Systems Limited (MASL World) shares more in an exclusive interaction with Abhineet Kumar of Elets News Network (ENN).

Edited excerpts: 

In  December 2024, MASL underwent a rebranding to reflect its expanded vision and services. Could you elaborate on the strategic reasons behind this rebranding and how it aligns with your company’s future goals?

At MASL WORLD, we’ve always believed in the power of technology to drive progress. Since our inception in 2000, we’ve been committed to helping businesses and institutions navigate an increasingly digital world. That commitment has never changed, but what’s changed is the scale at which we can now operate.

This rebranding is a reflection of our growth and evolution. In the year 2000, we started as a manufacturer of computer devices, working with industry leaders like Intel and Microsoft to bring advanced technology to India. Over the years, we expanded into systems integration, cybersecurity, digital infrastructure, ICT, and smart city solutions, delivering large-scale projects for sectors like defence, telecom, education, power, and more.

While MAPL WORLD served us well as a private entity, MASL WORLD represents our commitment to expanding our impact and taking a more significant role in shaping the future.  Beyond traditional IT automation and system integration, we’ve ventured into emerging modern technologies like Advanced Railway Signalling, smart city projects, AI-driven solutions, and next-generation technology services with an ambitious goal to play a larger role in shaping the future of digital transformation not just in India, but globally.

In a recent interview, you discussed the role of AI and Learning Management Systems in revolutionising military training. Can you provide more details on how leading system integrators integrate these technologies to enhance efficiency and effectiveness in defence training programs? 

AI and Learning Management Systems (LMS) are fundamentally transforming military training, and leading system integrators are at the forefront of this shift. These technologies enable a more accessible, personalised, and data-driven approach to learning, moving beyond traditional methods.

LMS platforms empower training to be delivered anytime, anywhere, which breaks down geographic and temporal barriers to learning. With AI and Machine Learning (ML), we can personalise the learning experience, tailoring content to the specific needs and progress of each individual. This real-time adaptation ensures that training is more effective and relevant, something that was not possible with traditional methods.

Leading system integrators are revolutionising defence training by integrating advanced technologies such as AI, ML, and cloud computing into an efficient IT infrastructure and seamlessly integrating this infrastructure with Learning Management Systems (LMS). This approach facilitates more efficient, scalable, and personalized learning experiences. Cloud-based LMS platforms enhance accessibility and flexibility, enabling remote training delivery. Strong cybersecurity and system interoperability are crucial for safeguarding sensitive data. This integrated approach not only streamlines training but also significantly enhances the readiness and effectiveness of defence organizations.

MASL’s involvement in the SICT City Surveillance Solution with Delhi Police has reportedly achieved increased efficiency. What were the key challenges faced during this project, and how did MASL overcome them to achieve such a high level of efficiency?

I feel this project was a testament to how challenges can drive innovation. The SICT of City Surveillance Solution with Delhi Police was a crucial project for enhancing urban safety, and we’re proud to have been part of it.

The main challenges we faced revolved around the complexities of Delhi’s urban landscape, round-the-clock public interface project sites, severe weather conditions, wiring, and cabling while ensuring that the existing systems and city infrastructure are not affected, zones having different needs such as the need for high-resolution cameras in low-light zones, and the sheer volume of data generated by the system. Additionally, we had to integrate the modern technology infrastructure and solutions such as Facial Recognition Systems (FRS) and Automatic License Plate Recognition (ALPR) cameras with legacy infrastructure, all while ensuring 24×7 reliability and even working in volatile areas like protest zones.

Adapting to Delhi’s urban complexity meant directing and managing unpredictable scenarios, such as high traffic density, communication blackouts, and system overloads. Transforming legacy infrastructure into advanced infrastructure systems required significant customization, testing, and interoperability between different systems and control centres.

To overcome these challenges, we focused on advanced technology, better coordination & planning, and optimized system integration. By processing vast amounts of unstructured data, we converted it into actionable intelligence, enabling quicker identification and faster intervention, while ensuring minimal disruption to daily operations and reliable system performance across all areas.

The collaborative partnership with the Delhi Police was instrumental in this success, as they helped streamline information flows, provided operational insights, and ensured swift adoption of the system. The integration of technologies like FRS and ALPR with the master control stations allowed us to deliver real-time alerts, enabling faster identification of suspects and enhancing both public safety and operational efficiency. The collective effort with Delhi Police helped us build a system that significantly enhances public safety, with a significant focus on women’s safety, creating a safer environment for all members of society.

We’ve achieved 90-95% operational efficiency, consistently exceeding the RFP benchmark. This has translated into reduced response times, improved public safety, and more optimized public safety & management. Projects like these remind us why we do what we do: to solve complex problems and drive meaningful change with solutions that make cities smarter, safer, and more efficient.

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With the implementation of the Automatic Vehicle Tracking System (AVTS) for the Delhi Transport Corporation, how has MASL’s AI-based traffic management solutions impacted urban mobility and public transportation efficiency in Delhi? Are there measurable outcomes or statistics that highlight these improvements?    

For me, this project was about making a real difference in how Delhi’s public transportation operates and how safe its commuters feel every day. At MASL, we are proud of our collaboration with TCIL in implementing the Automatic Vehicle Tracking System (AVTS) for Delhi’s 5000+ buses. This advanced solution has significantly transformed urban mobility and public safety. The system, which includes more than 16000 IP-based cameras, panic buttons, and two-way communication, enables real-time tracking and monitoring, greatly enhancing commuter safety keeping women safety as prime focus.

The challenges in implementing such a system were considerable, particularly in scaling it across such a large fleet, integrating it with existing infrastructure, and ensuring 24/7 functionality for the public. However, the results speak for themselves. The Command and Control Center (CCC) integrates live data from all buses, enabling authorities to respond swiftly to emergencies and optimize operations.

Considering the rapid technological advancements, what are MASL’s plans for integrating emerging technologies into urban mobility solutions? How do you envision these developments transforming the flow of people and goods within smart cities in the next decade?

I believe the future of urban mobility is about reimagining how cities function to create thriving, sustainable ecosystems. The challenges are real, ranging from fragmented legacy systems and data privacy concerns to the massive investment required for scaling smart mobility. But I see these as opportunities for meaningful innovation.

Government initiatives such as PM-Gati Shakti, the National Rail Plan, and the Dedicated Freight Corridor are laying the foundation for integrated transportation networks, and the system integration & IT Infrastructure industry has a vital role to play in connecting these diverse systems. At MASL, we are already driving impactful projects, including AVTS, ITMS, and public safety solutions, which are paving the way for smarter, more connected, and safer cities.

Looking ahead, we see massive advancements in electric vehicles (EVs) and smart infrastructure. While we are monitoring developments in this sector such as EV charging infrastructure integration, and vehicle to Grid (v2G) technology, it’s clear that the system integrator’s role would be pivotal in ensuring these innovations come together cohesively.

In the next decade, I believe, we will see cities where data, technology, and sustainability converge to create more efficient, safer, and greener urban environments. At MASL, we are committed to shaping that future.

MASL is renowned for its innovative approach to enhancing organizational resilience and driving digital transformation across sectors. Could you elaborate on your specific offerings and solutions tailored for sectors such as Agrotech, Railway Signaling, Unified Communication Systems, and BFSI?

At MASL, we design end-to-end ICT and IT infrastructure solutions that address industry-specific challenges. Our focus is on transforming industries with technology that enhances both operations and user experience. Efficiency, scale, and impact drive everything we do. In railway signalling, we are working with Infinite Solutions, integrating the Advanced Electronic Interlocking (EI) system in one of India’s busiest railway routes, improving safety and optimizing train movement.

In Unified Communication, we’ve transformed state-wide legal operations by integrating Video Conferencing systems across multiple prisons and courts. We’ve also built Integrated Telepresence Command Control Centers for defence and government clients, ensuring seamless, real-time coordination.

Agrotech is an exciting frontier. While in its early stages for us, we see massive opportunities in IoT, AI, and data analytics to help farmers boost efficiency and supply chain resilience. Similarly, BFSI is a major focus, where we’re building advanced data management, cybersecurity, and fintech solutions to create more secure, streamlined financial ecosystems.

Technology should be a force multiplier. At MASL, we’re not just integrating systems, we’re creating the infrastructure that powers the future.

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