The government has approved 48,000 seats for setting up call centres across the country. The seats for call centres will be divided across the states on the basis of their population.
“I have finalised BPO policy for call centres in smaller towns. We will soon invite expression of interest for the purpose,” the minister said.
As a part of its ambitious Digital India initiative, the Government of India is in the pro.cess of setting up Business Process Outsourcing (BPO) centres in small towns across the country