We have been in the forefront in providing solutions for setting up IT infrastructure in the country, claims Prashant Chaudhary, Sr Director, Sales-Government, CA Technologies, in a candid conversation with Sahaj Palla of ENN
Give us an overview of CA Technologies and its operations across India.
CA Technologies is a software technology provider and our focus area has been enterprise management which takes care of complete end-to-end IT infrastructure requirements. We also have security solutions like identity and access management services and Application Programming Interface (API) management.
CA has been in India for the last 17 years and our focus has been government and enterprise businesses. We are very strongly into BFSI and these are our primary focus areas.
Brief us about your best-selling products.
The government today has moved away from the physical infrastructure to Cloud-based infrastructure for delivery of G2C services and the hosting of e-Governance applications. CA Technologies looks into the health of servers in the state data centres, apart from looking into the performance of its services.
Security is another aspect while setting up an IT infrastructure. We provide end-to-end security solutions to state governments from identity perspective. Providing secure and seamless access to government services to both departments and citizens remain our focal area.
The government is out on a Digital India mission. How does CA Technologies connect with it?
Digital India is aimed at making India a digitallyempowered society. It is an umbrella programme which will cover multiple ministries and departments. From a vision perspective, it stands for providing digital infrastructure as a service to the citizens, which means seamless internet connectivity and faster access to online services.
Through this initiative, a lot of infrastructure will also come up, and in that case our role will also be there in enabling the government to sustain and provide high-level services to the IT infrastructure. So, we at CA Technologies ensure that the government has the IT infrastructure that is always available and reliable.
The government is moving towards m-Governance wherein it seeks to provide all services on a mobile platform. The concerns relating to the mobile platform are about manageability and security of the device as the services will be accessed by citizens and officers on mobile. Our products like mobile device management would provide the government with a comprehensive solution and give them end-to-end management of a user’s device, whenever connected.
As a global company, what challenges do you find unique to India and how do you counter them?
Initially, we had a learning experience with the government, as we had to make them understand the pros and cons of setting up a huge IT infrastructure. We did many workshops with the government and IT secretaries so as to tell them why they must go for CA Technologies solutions.
Today the biggest challenge facing the government is rolling out of projects in a faster manner, and we are working very closely with them on this issue. The problem today is not about the technologies, but their implementation on the existing projects.
What strategies and plans do you have for consolidating your position in the Indian market?
In the government sector, we have a huge market share when it comes to core projects like SWAN, SDC and other mission mode projects. These projects cater to multiple ministries, central ministry projects, state govt projects, etc. As an organisation our focus has been on regularly improving solutions that we have and also looking at the right solution which is the need of the hour.
Our latest acquisitions like API management and our solutions for mobile device management are some of the key initiatives that keep us ahead.