Harnessing ICT for Good Governance

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On assuming his responsibility as Chief Secretary of the state, Dr P K Mohanty commissioned the ICT & eGov Wing in his office to quintessentially utilise the power of ICT as a driving force, writes Abhishek Kumar, Nodal Officer & Programme Manager, ICT & eGov Wing.

Government of Andhra Pradesh is committed towards enriching the governance and welfare efforts for the citizen. The Government believes that Information Communication Technology and Electronic Governance (ICT & eGov) are the major instruments for achieving State’s goal. On assuming his responsibility as Chief Secretary of the state, Dr P K Mohanty commissioned the ICT & eGov Wing in his office to quintessentially utilise the power of ICT as a driving force for inclusive development.

The quick action is the reflection of the affirmative strategies of enhanced IT utilisation at every possible juncture towards the welfare & growth opportunities for the people of Andhra Pradesh. The important component of the plan majorly revolves around envisioning and coordination for State level ICT & eGov road map in conjunction with various government departments and district units.

The ICT & eGov Wing derives its strength from the exclusive mantra of “eGovernance for Good Governance” given by Dr Mohanty. The Mission statement of the wing is to enable ICT as a driving force and dedicated tool for the convergence of state efforts towards inclusive development.

To carry the vision and mission, a skilled team of professionals with dedicated back ground in IT Programme and eGov project management have been positioned. The intent is to bring in an expertise to engage through a Hub & Spoke model with various government departments, district administrations and government establishments at various levels for converging the stand alone, discrete and autonomous IT applications for aggregated cross utilisation of dividends within the system. Also, innovate and improvise eGovernance applications and their mapping with flagship programmes to track & serve the real intended beneficiaries. The team is also expected to ensure constant monitoring and timely evaluation of beneficiary related flagship programs, schemes etc. at a centralised platform to improve utilisation and transparency in the system.

For quick and sustained action, Chief Secretary advised the various heads of the department of the state and district collector’s to create a dedicated ICT team in their departments with a good domain expertise. The team would act as harbingers of change and growth agents at field level. Interestingly, within one week, ten departments of the state and five districts have come up with the ICT team and the remaining are in the process of setting it up. The idea is that department and district unit ICT teams in consultation with ICT & eGov Wing shall be able to synchronise the agenda of good governance through Technology.

The ICT & eGov Wing is dedicated to bring transformational and sustained efforts towards the creation of ICT as a tool and eGovernance as a mechanism for good governance. A beginning has been made and the road ahead is to be traversed.

ICT & eGov Wing

The ICT & eGov Wing derives its strength from the mantra of “eGovernance for Good Governance” given by Dr P K Mohanty, Chief Secretary, Govt. of AP.

The agenda of ICT & eGov is as follows:

  • Innovate and improvise electronic governance initiatives in tracking & managing state, department,district, mandal and village  level programs.
  • Facilitate resources, skills and capacity building of IT workforce within government at various levels.
  • Coordinate for enhanced efficiency in implementation, functioning, monitoring and evaluation of citizen centric initiatives of the state using ICT as a tool.
  • Create model and a standardised district portal framework to be commonly used by all 23 districts of state.
  • Craft common eTools like File Tracking System, Grievance Management System etc. which would be uniformly used by all departments, district collectorates, various government establishments in managing their daily administrative and citizen centric affairs. 
  • Establish a two way connect with all departments and districts of the state to enhance the ICT reach & utilization at the last mile.



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