Punjab National Bank has announced it would focus on expansion of technology driven services to meet its present requirements. PNB executive director Rakesh Sethi said it is today's demand to serve customer's better with technology driven services like internet banking, mobile banking, SMS alerts, and the bank's thrust will be on this to maintain its well established position in the market.
He added that time and not money “is a major factor today and the bank which shortens the duration of dealing, will be ahead in competition.”
“Customer's major concern while depositing money is its safety and SMS alert is best system to check the money has been deposited or withdrawn and also decreases likelihood of any fraud,” he said at a press conference here. Sethi said that the bank's ATMs will also be strengthened and all the ATMs will be outsourced to a central hub.
Earlier, Sethi inaugurated a door step banking service, under which, cash will collected from customers from their doorsteps and deposited to their accounts.