Wednesday, 22 July 2026 | Asia's First Monthly Magazine on e-Governance · Est. 2005

Customers of DESA Can Now Avail Online Services in Collecting, Paying Bills

Now, customers of Dhaka Electric Supply Authority (DESA) can avail of the 'CitiConnect' online services of Citibank in collecting and paying their bills. Citibank has signed a Memorandum of Understanding (MoU) for online payment of electricity bills.

Now, customers of Dhaka Electric Supply Authority (DESA) can avail of the 'CitiConnect' online services of Citibank in collecting and paying their bills. Citibank has signed a Memorandum of Understanding (MoU) for online payment of electricity bills.

Under this MoU, the DESA customers will be able to receive their bills at CitiConnect website and make online payments via Citi''s innovative payment gateway. CitiConnect will allow customers not only to better manage their time and efficiency, but also enable them to streamline their bill collection, reporting and accounting processes. Citi's Global Transaction Services offers integrated cash management, trade, and securities and fund services to multinational corporations, financial institutions and public sector organisations around the world. With a network spanning over 100 countries, Citi''s Global Transaction Services supports over 65,000 clients.

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