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In India, the Custom Department is approaching towards National e-Governance Action Plan (Negap) by developing a new software package for total e-Governance in the department.

According to A.K. Raha, member of Central Board of Customs and Excise (CBEC), the primary objective of the project is to extend the software system to Customs and Central excise, service tax and enabling all Commissionerates to talk to each other online. Finance Ministry is introducing goods and service taxes by the year 2010. The name of plan is 'total convergence, integration and interaction'. Customs Department's electronic data interchange (EDI) was 10 years old. DGFT has just launched its online exercise service. There is need of smooth interface between the DGFT and Customs for online verification of documents.

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