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The growing use of IT in government departments of India is the fact that Government of India (GoI) has acknowledged the potential of IT and started looking at it as a component of progress.

There was a time when the Government of India didn't really count as a buyer of IT. This situation has changed drastically over the past few years. The National e-Governance Plan (NeGP) is the catalyst of the GoI's e-Governance initiative. Dr Shakeel Ahmad hails from rural Bihar in an interview with. Aware of and concerned with the ground realities and basic infrastructure (or lack thereof) at the village level, Dr Ahmad understands that the key for the development of the masses lies in Information Technology and Communications (ICT). The government is now making sincere efforts to provide telecom access in the rural areas. Towards this, about 5.5 lakh villages out of 6 lakh have already been provided with telephone connectivity. This data shows the results-oriented approach and the serious efforts of the government to reach out to rural India. However, IT penetration at the back-end of the government and business processes is going to change the Indian scenario in a big way within the next three to five years, forecasts Dr Ahmad.

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