Next Wave of Service Delivery
Next Wave of Service Delivery

[This article was published in the June 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

Given the scale and diversity of India, we will need to continually optimise our approach based on learnings from various NeGP projects

Need for an Effective Cjs
Need for an Effective Cjs

[This article was published in the April 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

There is a need to create an index or grading system of evidences to enable the generation of a score card. This will make the gleaning of evidences and presentation in the courts more scientific and disposal of cases faster and in transparent manner

Whither CSCs in West Bengal
Whither CSCs in West Bengal

[This article was published in the April 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

Building a state wide information infrastructure by setting up 6,000 CSCs covering all villages is a commendable plan, but the digital inclusion strategy in the CSC scheme can be effective only when the center owners, service center agency and local government representatives work together for common public goods

Transformation, not tech is the essence
Transformation, not tech is the essence

[This article was published in the February 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

Successful e-Governance rollouts are all about discipline, attitudinal changes and massive government process re-engineering

New year, new hope!
New year, new hope!

[This article was published in the January 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

By listening and by engaging, public diplomacy voices stand better chances of being heard and social media can help much

Let tech take backstage
Let tech take backstage

[This article was published in the January 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

ICT is a great enabler, but e-Governance vision is best driven by those trained in the ethos of citizen service

It’s best served raw
It’s best served raw

[This article was published in the December 2010 issue of the eGov Magazine (http://www.egovonline.net) ]

Un-spun govt data, mixed with Internet technologies, often yields solutions that are instantly rewarding for societies

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