Institutionalising efficiency
Institutionalising efficiency

[This article was published in the February 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

The proposed right to services legislation in some states of the country will make government officers pay for delay in service delivery. Will it really work?

Municipalities
Municipalities

[This article was published in the May 2009 issue of the eGov Magazine (http://www.egovonline.net) ]

Providing e-Government Services in any place does not happen in vacuum. There are certain interfaces that connect the government to its citizens for the purpose of service delivery.

Under RTI Act Info Provided Through Website Not Enough
Under RTI Act Info Provided Through Website Not Enough

The Central Information Commission has issued directives that Posting information on Government websites may not be enough under the Right to Information (RTI) Act. In addition to making the information available online public authorities need to make available printed or CD copies of information to RTI applicants even if the same data is available online.

24X7 call centre on RTI in Jammu Kashmir
24X7 call centre on RTI in Jammu Kashmir

Omar Abdullah’s new government in Jammu and Kashmir (J&K) has promised within the arena of e-Governance to provide for a legislation to strengthen the Right to Information (RTI) Act in the state. A call centre towards the same is being planned.

RTI Call Centre
RTI Call Centre

At a national seminar on the Right to Information (RTI) Act in Lucknow, activists demanded the setting up of a RTI call centre, on the lines of the one functional in Bihar…

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