The Catalytic Effects of e-Governance
The Catalytic Effects of e-Governance

[This article was published in the May 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

e-Service delivery in our country is fragmented due to multiple entities. e-Governance initiatives in different departments are carried out independent of each other, which dilutes the impact. One-window citizen services can be a reality

Whither CSCs in West Bengal
Whither CSCs in West Bengal

[This article was published in the April 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

Building a state wide information infrastructure by setting up 6,000 CSCs covering all villages is a commendable plan, but the digital inclusion strategy in the CSC scheme can be effective only when the center owners, service center agency and local government representatives work together for common public goods

Let tech take backstage
Let tech take backstage

[This article was published in the January 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

ICT is a great enabler, but e-Governance vision is best driven by those trained in the ethos of citizen service

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