Gurgaon Police, which already has an impressive cyber security network, garnered more IT points recently with the launch of its official mobile app. This is crucial in a city where internet use and computer literacy levels have seen an exponential rise.
The app, now available for all Apple and android devices, grants easy accessibility to the residents by effectively providing an online alternative to that age-old three-digit control room SOS — 100.
“Generally for everything people dial 100 and we start coordinating from that point onwards. But this app will give people contact details, phone numbers and emails of the beat officers, police stations, and district level officers, ensuring that the complaint reaches the right person in no time,” said Police Commissioner Alok Mittal.
Other facilities available with the services provided through this app also include emergency police assistance, direct helpline numbers for women, senior citizens and children, and easy connectivity with the traffic control room, allowing residents to report traffic jams without having to make a phone call.
“The app also provides a traffic helpline to users, in order to ensure that traffic-related complaints are received separately. This application is very simple and a lot of the features do not even need internet access. For the more detailed features, like sending a direct email to the commissioner of police or senior traffic officials, a normal 2G internet connection will be sufficient,” elaborated Mittal. He added that the app has been made functional and started garnering a lot of hits too.