A Complaints and Investigation Cell is has been started under The National Commission for Women (NCW). It aims to deal with the complaints received from the entire country wherein there is any deprivation of women’s rights or any issue of injustice to women.
The Complaints & Investigation Cell processes complaints with the objective of providing adequate and expeditious relief ensuring suitable redressal of grievances of these women.
A Non-Resident Indian (NRI) cell has been functioning in NCW since September, 2009. It deals with complains received from India and abroad resulting from cross country marriages. NRI Cell largely adopts a convergence approach among different Ministries and efforts are made to coordinate jointly on taking up matters for the victims with respective authorities and take action depending upon the nature of the complaint received such as summons to complainant, take up matter with concerned police station, Indian Embassies, Passport authorities etc.