Karnataka rolls out pilot m-Governance services

The project will help people access the 100-odd services by voice mail, SMS alerts or by Internet on the mobile

Bangalore: After Kerala, it is now the southern state Karnataka which rolled out the pilot phase of the mobile governance (m-Governance) in the state on Thursday.

The project will help mobile phone users in the State to pay electricity, water, telephone bills, property tax or even fine for violating traffic rules with just a tap on their handset buttons.

People can also access the 100-odd services by voice mail, SMS alerts or by Internet on the mobile. The m-services include some of the 150-odd e-services now covered under Sakala, BangaloreOne, KarnatakaOne, Bangalore Transport and Mysore Traffic, all accessed through a single number instead of calling them individually on half a dozen numbers.

Launching the pilot phase of the new government-to-citizen or G2C initiative, Chief Minister Jagadish Shettar said, “M-governance will usher in a new era in service delivery of the State.”

m-Gov is meant to simplify people’s interactions with government agencies. All departments would use the mobile platform to take their services to people.

It would soon include services related to health, education, legal aid and agriculture. “We are exploring a business correspondent-based model in all villages in order to reach more people under the scheme,” the Chief Minister said.

m-Gov would bridge the digital, language and rural-urban divides at almost no cost while providing services and can be another tool for good governance. For the government, it would give quick data from inspections and surveys and streamline administration across departments.

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