The Brihanmumbai Municipal Corporation (BMC) has bagged an award for its online pothole tracking system. The award was presented to the corporation in a ceremony held on Thursday.

The award has been conferred by a Bangalore-based non-profit organisation named Janaagraha Centre for Citizenship and Democracy (JCCD). The organization rewards civic bodies across the country for providing citizen-centric services.

 Mr. Aseem Gupta, Additional Municipal Commissioner, BMC received the award for the city. The award was in the category of providing online services to citizens. In a bid to fast track civic services, the BMC took a major leap last year when it launched its online pothole tracking software.

 “The online pothole tracking system gave citizens a chance to participate in the city’s governance on a larger scale by reporting potholes on the civic body’s online portal,” said Rahul Shewale, civic standing committee chairman. “It is good that initiatives taken by the BMC are receiving appreciation and recognition,” added Shewale.

The corporation plans to replicate the same software in other civic services whereby citizens would be able to report their grievances by uploading photos of pipeline leakages, encroachments, overflowing garbage bins, illegal hoardings, among other things.