“We are using RFID and DSRC range of readers for the free movement of the traffic at the Toll Plaza”
How has ICT in your view, helped in securing the toll tax both in terms of data security as well physical security?
What are the technologies you are using for different aspects of security?
How many people are using the smart cards? What is your view about the efficiency and usability of these smart cards?
Close to 80,000 users are using the DSRC and RFID based solutions for a quick and a smooth passage at the Toll Plaza. In our view, this is the best suited technology available to cater to the Indian driving patterns and we are getting almost 99.8% accuracy in vehicle detection and safe clearance from the Toll Plaza.
What are the systems you have in place to ensure data security?
How are you addressing the capacity-building issue of training the required staff?
We have an in-house team of experienced professionals in the similar field who have been trained by trained professionals from Kapsch, which now serves as a core team for further trainings of the new staff.
What systems do you have in place to handle emergency situations?
In case of any breakdown in the service by means of any lane closure or database failure, we can still process the transactions through the lanes which keep piling up in the lane computer and as soon as the communications are restored the situation gets back to normal without even customer knowing about it.
For addressing the issue of scalability, are your security systems up-gradable?