In order to keep redundant government paperwork at bay, Jammu and Kashmir gears up to launch a State Service Delivery Gateway (SSDG) to facilitate e-governace in the Valley. The SSDG which is expected to be launched by September this year, will route requests from citizens to government departments and send responses vice versa. The gateway is a core component in e-governance infrastructure and will facilitate exchange of data between various departments in the state government. “The SSDG will act as a nerve centre and will handle a large number of transactions which, in turn, will ensure swift redressal of public grievances,” said an official.
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