A new, new government way
July 2010

A new, new government way

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HARDIK BHATT
CIO,
CITY OF CHICAGO

Governments that can provide better citizen services will attract more global investment and talent in today's flat world

Do you remember the experience you had last time when you stood in a queue to pay your water bill? It was hot, humid and you were behind a hundred other people. You had to be away from your office for two hours to take care of this errand

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