e-Governance

ICT Ministry Plans to Launch Five-year e-Government Roadmap

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The Information and Communications Technology Ministry of Thailand is planning to launch an e-Governance Road Map that will be used as a framework for e-Government developments over the five years from 2010 to 2014. The draft version of the roadmap would be submitted to the Cabinet Ministry for approval before sending to all government agencies.

The roadmap consists of four stages including Connected Government (c-Government), Mobile and Multi-Channel Government (m-Government), Ubiquitous Government (u-Government) and Transformed Government (t-Government). All e-Governance services are designed to serve the needs of the citizens, including government-to-consumer (G2C), government-to-business (G2B), government-to-enterprise (G2E) and government-to-government (G2G) services.

The first stage of c-Government that will begin this year, aims to establish collaboration among all government agencies to provide public e-services. The second stage – m-Government – is scheduled for 2010 and 2011, during which the e-government concept will be expanded and made accessible via mobile devices. The u-Government stage, which is scheduled to start in 2012, aims to provide government e-services to the public around the clock through various channels, including Internet websites, mobile devices and future devices. The final stage aims for a complete transformation of government services to an electronic basis, providing e-services 24 hours a day, seven days a week, via a variety of channels, along with interchanged e-services among government agencies. The draft of the E-Government Road Map was prepared by National Institute of Development Administration (NIDA)'s Consulting Centre, with ICT Ministry approval.

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