The roadmap consists of four stages including Connected Government (c-Government), Mobile and Multi-Channel Government (m-Government), Ubiquitous Government (u-Government) and Transformed Government (t-Government). All e-Governance services are designed to serve the needs of the citizens, including government-to-consumer (G2C), government-to-business (G2B), government-to-enterprise (G2E) and government-to-government (G2G) services.
The first stage of c-Government that will begin this year, aims to establish collaboration among all government agencies to provide public e-services. The second stage – m-Government – is scheduled for 2010 and 2011, during which the e-government concept will be expanded and made accessible via mobile devices. The u-Government stage, which is scheduled to start in 2012, aims to provide government e-services to the public around the clock through various channels, including Internet websites, mobile devices and future devices. The final stage aims for a complete transformation of government services to an electronic basis, providing e-services 24 hours a day, seven days a week, via a variety of channels, along with interchanged e-services among government agencies. The draft of the E-Government Road Map was prepared by National Institute of Development Administration (NIDA)'s Consulting Centre, with ICT Ministry approval.