News and Views International
March 2009

News and Views International

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UAE to Promote ID Cards For Better e-Governance Adoption

United Arab Emirates (UAE) is banking on the successful introduction of its national identity card (ID) programme for its wider social, economic and infrastructure development.

Thus early implementation of the programme is being attempted at to help achieve full e-governance, with all government transactions being carried out electronically. This announcement was made at the two-day Citizen ID Forum organised by the ID World International Congress in Abu Dhabi.

ICT For Rural Folks Introduced in Malaysia

A pilot project known as InfoSTI@MOSTI by the Ministry of Science, Technology and Innovation within hi-fi wireless service, computer training and cyber-net browsing are available for free, is aiming towards changing the mindset of rural people in Malaysia.

The project is to support the national aspiration to build an informed society by encouraging the use of science, technology and innovation (STI) to improve the life of the people especially in rural areas. InfoSTI@MOSTI is different from other services in the fact that apart from providing the above services, it also provides teleconferencing where important policy statements, international conferences, seminars or meetings are also available for them.

All ICT trainings, including Agribazaar, a website for agriculture, Network and PC, Cyber Safety, e-Government, Microsoft Office, Internet knowledge, Teleworking Centre, Community Projects and Cyber Development Corps are given free and anyone with any age group can register at the centre.

U.S. Government Travel Reservation Site Hacked

A United States (U.S.) Government travel reservations website ( used by several federal agencies was hacked recently such that it shunted unsuspecting users to a malicious domain. is still offline after the attack.

GovTrip is used by several U S government agencies, including the Enviromental Protection Agency (EPA) and the departments of Energy, Health and Human Services, the Interior, Transportation, and the Treasury, to make travel reservations, as well as to reimburse workers for travel expenses.

The site is operated by defense contractor Northrop Grumman Corp. from an office in Northern Virginia. In the recent past, for instance, the Federal Aviation Administration acknowledged that hackers had broken into its network and may have stolen medical records of some 45,000 current and former employees.

Benhur Mesfin
Director Wirlese Brodband Asia Pacific Enterprise Mobility Government and Public Safety, Motorola Electronics,

IndiaThe increased threat highlighted by the attacks in New York City, Barcelona, London, Mumbai and Delhi, to name a few, is considered by many as one of the drivers for significant growth in the wide spread deployment of digital video surveillance system around the world”

What do you feel about the current security scenario in India?

Motorola has the expertise to design best-in-class solutions for public safety agencies and has been active in this space for decades. It is this experience and the expertise which we are offering to this critical India market.

What are the international security trends in video surveillance?

The increased threat highlighted by the attacks in New York City, Barcelona, London, Mumbai and Delhi, to name a few, is considered by many as one of the drivers for significant growth in the wide spread deployment of digital video surveillance system around the world to cover large parts of cities and open spaces as well as the traditional domain of CCTV for indoor (closed space surveillance) and what is emerging as trends in these deployments are:

  • Use of digital cameras using IP (internet protocol) for communication is being networked together like an IT network.
  • The video surveillance network resembles an IT network, with servers and computing devices; In this case it will be with servers and cameras as the devices for image capture-instead of computing devices.
  •  The growing sophistication of digital cameras that not only capture image but also can provide a limited amount of analytics capability. The wide spread use of video analytics software offer basic video analysis and advanced features, such as intrusion detection, people counting, vehicle recognition, queue management and facial recognition. These systems can then be integrated to an overall security apparatus, with data bases of people names, vehicle license plate numbers, photo IDs and can be used to trigger various actions (alarms, notifications, warnings, access control, etc.) based on predefined policies and operational procedures.

 The other trends we see are the increased use of fixed broadband wireless networks to deploy large scale outdoor video surveillance systems.

What are the unique products that are offered by your company in the security arena?

Motorola's Government and Public Safety business unit has been providing mission critical communication solutions for public safety and security agencies around the world for over 60 years. We are the leading supplier of these wireless voice and data communications systems to all major public safety agencies in India, across Asia and the World. These digital wireless communication systems set the standard for reliability, robustness, and features. These systems have become the bench mark against which all other systems are measured against. In addition to these solutions we also offer a wide range of broadband wireless systems for fixed and mobile applications that provide robust, reliable and secure communication links covering a small area to nation wide deployment.

Currently in Government vertical where all are you offering services and what is the USP of those products. In the Government vertical Motorola is offering mission and business critical communication systems to all the major police forces in India, Airports -Delhi, Bangalore and Hyderabad International Airports; Delhi Metro and in Asia almost every major public security agency; across the world over 50 Metro lines, and over 35 long haul rail systems, major sea ports, airports and utilities.

Sandeep Budki

Amit Dudeja
Tolling Operations Delhi Gurgaon Expressway

“we are using RFID and DSRC range of readers for the free movement of the traffic at the Toll Plaza”

How has ICT in your view, helped in securing the toll tax both in terms of data security as well physical security?

Information and Communication Technology is the key driver in the whole setup. Each and every transaction or event happening in the Toll Plaza is being monitored and recorded electronically which is supported with Incident based Cameras and a very robust architecture along with the state of the art equipment with a three level fall back system in case of any kind of disaster.

What are the technologies you are using for different aspects of security?

We are using Radio Frequency Identification (RFID) and Dedicated Short-Range Communications (DSRC – subset of RFID) range of readers for the free movement of the traffic at the Toll Plaza. This is again the first ever technology used in the field of Intelligent Transportation System (ITS) installed in India.

How many people are using the smart cards? What is your view about the efficiency and usability of these smart cards?

Close to 80,000 users are using the DSRC and RFID based solutions for a quick and a smooth passage at the Toll Plaza. In our view, this is the best suited technology available to cater to the Indian driving patterns and we are getting almost 99.8% accuracy in vehicle detection and safe clearance from the Toll Plaza.

What are the systems you have in place to ensure data security?

Our system is designed by Kapsch which is again a market leader in Toll Technologies and has catered for in built data redundancy at three levels, which means that in 'no case' we can ever loose any kind of customer information from our database. Over and above this our Backup Policies are streamlined and time tested with various mock drills.

How are you addressing the capacity-building issue of training the required staff?

We have an in-house team of experienced professionals in the similar field who have been trained by trained professionals from Kapsch, which now serves as a core team for further trainings of the new staff.

What systems do you have in place to handle emergency situations?

In case of any breakdown in the service by means of any lane closure or database failure, we can still process the transactions through the lanes which keep piling up in the lane computer and as soon as the communications are restored the situation gets back to normal without even customer knowing about it.

For addressing the issue of scalability, are your security systems up-gradable?

Our security systems are policy driven at the corporate level so scalability is never an issue.
Tannu Singh

PC sales in the first-half of 2008-09 cross 3.69 million units

MAIT, the apex body representing India's IT hardware, training and R&D services sectors, recently announced the findings of its Industry Performance Review for the first-half of financial year 2008-09. The total PC sales between April and September 2008, with desktop computers and notebooks taken together, were 3.69 million (36.9 lakh) units, registering a growth of 12 per cent over the same period last fiscal. The sales of desktops stood at 2.91 million (29.1 lakh) units registering a growth of 12%. Notebooks recorded a consumption of 0.77 million (7.7 lakh) units growing 13% over the same period last year. Given the current macro-economic conditions and conservative buying sentiment in the market, PC sales are expected to remain at the same levels as in the last fiscal at 7.3 million (73 lakh) units.

Commenting on the findings of the study, MAIT Executive Director, Vinnie Mehta said,”Consumption in the large and medium enterprises has helped sustain the PC market in India, especially for the desktops, in the first half of 2008-09. The desktop sales which had flattened out in the fiscal 2007-08 recorded positive growth.”

MAIT President, Mr S S Raman said:,”It should be made mandatory for nationalised and PSU banks to earmark funds for easy and subsidised loans for purchase of IT products and solutions for the SMEs and the home consumers, especially for education. Similarly, Governments – Central and State should extend interest free loans to all their employees for purchase of IT products. Further, as several e-governance projects are being rolled out, these need to be replicated across all the states in the country and completed at an accelerated pace. Providing for local-language interface will be critical for the success of such projects, especially those aimed at Government-citizen interface.”

Commenting on the current and the future market and technology trends in India, MAIT Vice-President, Mr Ravi Swaminathan said: “Government and the Public sector spending is expected to be the mainstay of domestic market IT consumption. Cost concerns are leading to significant consolidation of IT infrastructure in the corporates with virtualisation gaining acceptance. The SMEs have started showing keen interest towards outsourcing and SaaS. Lastly, with 3G and Wi-Max networks expected to be rolled out soon, significant opportunity will arise for diverse applications and services.”

The bi-annual MAIT Industry Performance Review – ITOPs, conducted by India's market research firm IMRB International is a survey of the IT hardware sector's efforts to manage the business environment, gauge the market potential and consumer trends.

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