e-Governance

RTI Call Centre

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At a national seminar on the Right to Information (RTI) Act in Lucknow, activists demanded the setting up of a RTI call centre, on the lines of the one functional in Bihar. RTI call centre in Bihar, which is rising in popularity as a role model, is open to all citizens of Bihar. Wherein anyone can call and submit a request for information.

The Uttar Pradesh government plans to train public information officers and ensure that websites of government departments are updated on a monthly basis. A monthly monitoring system will periodically check the inquiries that the government has failed to answer. A similar call centre is also being proposed for New Delhi.

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