e-Governance

Emirates Signs MoU with Dubai eGovernment for ePay Services

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Dubai eGovernment (DeG) has recently announced the signing of a Memorandum of Understanding (MoU) with Emirates Advocates, one of the largest law firms in the UAE and Middle East, to facilitate the use of its ePay service by the clients of the firm.

In addition to Emirates Advocates, ePay is being used by several government departments such as Dubai Municipality, Dubai Police, Department of Health and Medical Services (DOHMS), Dubai Electricity & Water Authority (DEWA), Roads and Transport Authority (RTA), Dubai International Airports, Land Department, Dubai Chamber and eTQM.

ePay is a centralized payment gateway integrated with the payment systems of government departments, thereby enabling payment through credit cards, eDirham or the direct debit facility. The advantages of this service are that it supports multiple payment methods including credit cards from Visa, MasterCard and American Express as well as the Dubai eGovernment prepaid card and credit cards, eDirham and direct debit; supports multiple payment channels such as Internet kiosks and IVR; and provides a single standard interface for all service providers. Besides generating revenues, the ePay service fully complements Dubai's growth strategy and is one of the initiatives by the government aiming towards the creation of a robust digital society.

Dubai eGovernment is a pioneering initiative in the region to provide online services across the spectrum of corporate and community life in the Emirate. It also has a vision to integrate individually automated government departments under the single umbrella of the eGovernment initiative, thus empowering employees across lines of businesses and levels of government, besides facilitating the lives of citizens and customers of the government. Dubai has taken a lead in the region in deploying eGovernment applications and is among the first few governments in the world to provide such integrated services to its citizens. The eGovernment portal www.dubai.ae is a single contact point masking the complexity of the bureaucratic procedures, and guiding access to all services in the easiest possible way. In addition, the eGovernment initiative seeks to improve and enhance procedures by maximizing the benefit from technology, so that users from all walks of life will be able to utilize the portal for their specific needs with considerable ease.







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