November 2008

Can ICT help?

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Traffic (mis) Managment;  Garbage (non) disposal; and (non) delivery of eletricity, water and telephone bills. These are a few cases were ICT can make a difference.

Deployment of ICT systems can enhance management of state and central government, as well as streamline  processes and flow of information. ICTs can facilitate Intelligent Transportation Systems (ITS) to prevent traffic snarl-ups and remote monitoring of garbage disposal. Technology in service delivery is crucial and ICT can play a pivotal role if it is properly utilized. This will allow for greater involvement on the part of citizens, and even permit them to monitor what the municipality is doing. Not only will ICT assist in speeding up and improving delivery of services, it will encourages transparency and accountability. There is no doubt  that investments in ICT  could bring major economic benefits to local authorities and help is overall development.

We invite our readers to send photograph of their neighbourhood where they think implementing ICT has made a difference or can make a difference and take governance to the next level.

Submit your photographs  in citizen journalist section of our  website at  www.egovonline.net/citizen_journalist.asp

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