Interview

Technology for Connected Care : Yugal Sharma, Regional Director – India & SAARC

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Q. What are the potential application areas of teleconferencing equipment and solutions for the healthcare and medical service sector in India?
A. The use of communication technology in the practice of medicine may change the face of health care in India by improving access to dispersed expert medical information, diagnostic tools, and consultations. Increasing demand on practitioners’ time and the increasing complexity of patients’ education and management have created a demand for creative solutions. Telemedicine can answer some of those needs and since not long ago, it has become an essential component in the delivery of modern medical care.

Telemedicine will facilitate solutions for emergency medical assistance, long distance consultation, supervision, assurance, education and training for health-care professionals and providers. It will also help in combating tropical diseases, more so in a country like India with diseases and illness that require monitoring at regular intervals.

Today, patients and providers alike are taking advantage of the benefits of video conferencing. Live digital video and high-speed satellite connections enable specialists to evaluate and diagnose illnesses in real time, without requiring patients to travel long distances. Hospitals are leveraging the power of IP video networks to link clinics, consultants, specialists and patients, extending the reach of health care into remote areas. Medical professionals enjoy the convenience of accessing professional development classes, certification programs, and training through video conferencing.

Q.  Having achieved a very healthy growth rate for Polycom from the corporate and government business verticals, how do you foresee the growth from the booming healthcare industry of the country?
A.  Healthcare is, and will always be, one of the most important focus areas for Polycom. We believe that the best way to improve the quality of healthcare is to improve real-time interactive communication in healthcare environments. Polycom understands the problems and challenges that are faced by the healthcare providers and our solutions are developed offering the best level of care, controlled costs, addressing staffing shortages and serving rural patients.

It is our dream that within the next few years there will be telemedicine kiosks throughout the length and breadth of suburban and rural India. No Indian should be deprived of a specialist consultation wherever he/she is. This is not impossible. We see it as a way of repaying the society. Telemedicine is not a great money-spinner, but it is a great way of reaching out to the masses.

Q. The healthcare industry typically requires very high end video/imaging devices, how equipped are your products for delivering medical grade resolutions, display and data transfer capabilities?
A. Healthcare industry does require superior video imaging for display and data transfer. Polycom is well positioned to address this market due to its advancement in technology and high end video devices. Polycom’s VSX

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