e-Governance

India: BMC Ties up Sify to Provide e-Services

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Civic Body, Bombay Municipality Corporation (BMC), India partnered with Sify to allow citizens of Mumbai to easy access to range of services, like payment of water and property tax, renewal of licences.


Under this partnership, BMC will provide these services through its 250 i-way cyber cafes across Mumbai. The tie-up will allow citizens of Mumbai easy access to a range of services, from lodging a complaint and tracking its status, payment of water and property tax, to renewal of licences and applying for birth/death certificates, at their time and bidding. Currently, the Citizens Facilitation Centres at the 24 ward offices are open only from 9 am to 2 pm on working days. The cyber cafes located at an average distance of 4 km will be open from nine to nine everyday, including holidays and Sundays. Citizens who have account in State Bank of India, Axis Bank, Union bank and the Industrial Development Bank of India can also make online payments. According to the partnership, all cafes have to display the BMC logo along with a list of various services and charges, the fee charged per transaction and precautions to be observed by users while making online payments.

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