e-Governance

Disbursal of Pension Goes Online in Tamil Nadu (India)

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Senior citizens in Madurai, Tamil Nadu (India), who wait in long queues for disbursal of pension will now be able to get instant pension. The National Informatics Centre (NIC) of Madurai has developed a software for 'computer mustering' that will facilitate instant identification of the pensioner and disbursal of pension.

The new software would enable storing of scanned image of pensioners and provide for verification with the entry of Pension Pay Order (PPO) number. Online mustering will help in speedy disbursal of pension. Pension books will be returned to the pensioners immediately. So far, NIC has digitised 26,546 photographs of pensioners maintained in 1,200 audit volumes. Citizens can approach any of the 25 users such as Treasury Officer, Additional Treasury Officer and others. As per usual practice, identification of pensioners would be done manually by verifying registers. The process would take hours as the district handled 26,546 pensioners through different treasury offices.

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