Karnataka which was ranked No. 2 last year in e-Governance has now slipped to No. 9 according to a survey, conducted by CyberMedia's publication Dataquest, in association with research firm IDC India on the impact of e-Governance on business and laypersons. According to survey, there is lack of political stability, which is crucial to the success of e-Governance initiatives.
The survey shows that businesses have voted the state at a disappointing No 11, a sharp slump from the state's No 1 slot last year. According to the survey, Delhi is the best e-Governed state of the year followed by Goa, Chhattisgarh, Tamil Nadu and Kerala. The survey was conducted across 20 states of the country. The worst e-Governed state was Jharkhand, followed by Gujarat and Haryana. The survey gathered inputs from IT officials, citizens and businesses. The overall ranking was calculated taking into account citizen and business satisfaction and e-Readiness of states. Citizens gave maximum marks to e-Governance initiatives in the areas of education, income tax and transport services while they were the most dissatisfied with those in employment exchanges, the police and security, and judiciary. Delhi topped the list in police and security. India Inc voted Tamil Nadu as the 'best e-Governed state,' with Chhattisgarh a close second. The bottom five states based on overall business satisfaction were Uttarakhand, Madhya Pradesh, Jharkhand, Rajasthan and Gujarat.