The e-Governance Department of Bangalore (India) has developed a software to track of all petitions forwarded by the governor to the various departments of the state. This initiative would be the next step of Janata Darshan.
This new method will allow thousands of applicants to be appeared in front of him. In the period of Janata Darshans, 6-7 counters arranged in alphabetical order would be set up in Vidhana Soudha. Five to six departments will be categorised in alphabetically order and allocated under a counter. Depending on the nature of the assistance required, the officials will mention an alphabet on each petition and give an acknowledgment. Once the governor will receive the petition, he will pass it to officials, who will give a unique number to that application. The petition will be marked as GJD/department name/001. The GJD stands for 'Governor's Janata Darshan' and application number is 1 in that category. The petition automatically goes to the counter where health department has been earmarked. The software is devised in such a way that the head department will have to respond within 15 days or give valid reason why the petition could not be disposed of. If the head department failed to respond within a stipulated period, a reminder will pop up in the main computer monitored by e-governance department, thereby making them answerable to the governor.
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