As healthcare industry in India continues to grow along the economic and operational scale, and widens its scope in service delivery, standardisation and best practices, the service providers are faced with an ever increasing need for IT based automation and technology adoption at levels of business.
Traditionally, hospital automation was restricted to admissions and billing functions, without proper linkages and integration with vital functional areas like administration and financial operations, resource planning and materials management, clinical and diagnostic operations and care management. However, with proliferation of higher standards in healthcare services and medical practice, increased expectations from customers coupled with heightened demand of the insurance sector – most service providers are now looking at enterprise-wide IT solutions.
Already, a number of tier I hospitals in India have started reaping the benefits of IT. It is often critical for more high-end hospitals which are looking to tap into the growing medical tourism market and cater to overseas patients. However, tier II and mid-segment hospitals are also increasingly opting for IT implementation