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Dubai e-Government signed a memorandum of strategic partnership (MOSP) with Etisalat, the UAE's leading telecommunications provider, to deliver a range of ICT solutions to Government units in the UAE and across the region.

Dubai e-Government and Etisalat have agreed to pool their resources together and engage in a long-term relationship to promote, develop and offer e-services and mobile solutions to the broader regional market. These e-Services include electronic payment (ePay) services, mobile payment (mPayment) services and mobile government (mGovernment) services. Dubai eGovernment and Etisalat also intend to develop other ICT-based services and solutions that will suit the requirements of other eGovernments in the UAE and the rest of the region. The ePayment service will be extended to cover government department payments, allowing the public to transact with the government through any bank with an Etisalat's eZeePay facility. Dubai eGovernment will also promote and offer mPayment services to all government departments utilizing Etisalat's mPayment infrastructure and to Etisalat's significant mobile customer base of over 6 million customers. Additionally, Dubai eGovernment will act as the interface between Etisalat and all government departments for the mPayment services. The joint venture will also upgrade the current Dubai eGovernment mDubai portal by introducing additional services and mobile channels.

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