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West Bengal has become the first state in India to finalise the Request for Proposal (RFP) and to sign the Master Service Agreement (MSA) under the National e-Governance Plan (NeGP).

The West Bengal Government has signed a four-year agreement with the SREI, a private sector infrastructure equipment finance, infrastructure project finance, and renewable energy product financing company for this project. SREI in technical collaboration with WIPRO Infotech, will implement the CSC project. The CSCs will be managed by 14 Regional Control Centers (RCCs) to be set up in the West Bengal districts, including Darjeeling, Jalpaiguri and Cooch Behar, Uttar Dinajpur, Dakshin Dinajpur, Malda, Murshidabad, Nadia, South 24 Pgs, Howrah, Hooghly, Bankura, Midnapore (E), and Birbhum. A Central Control Center (CCC) in Kolkata will monitor these CSCs. The project will benefit the retailers, wholesalers, fast moving consumer goods (FMCGs), and services sector. Corporates, Original Equipment Manufacturers (OEMs), banks, service providers, and commercial houses can sell their products through these CSCs. Apart from SREI, the 6 contenders for this project in West Bengal were Zoom Developers, Wire & Wireless, Grasso, WEBEL, Reliance, and United Telecom. Under the NeGP, the Indian Government will set up around 100,000 ICT enabled e-Kiosks across the country. IT-based rural information services will be developed to provide rural information and services such as agriculture, education, vocational training, health, and hygiene.

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