March 2007

Knowledge Management in Healthcare Demystified

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Knowledge management is the  key to modern healthcare environment.The book, Healthcare Knowledge Management, Issues, Advances and Successes, targets practising professionals and students in medical informatics, hospital administration and knowledge management.

The editors of this book have put together some good pieces from international contributors, reflecting the diversity of KM applications in healthcare sector. Unlike other KM texts, which suffer from pitching theoretical issues at a technical level, this one adopts the twin approach- academic as well as commercial. Dovetailing the two, the book doubles up as a practical guide, managing and developing KM, underpinned by theory and research.

The book explores the challenges in knowledge management within contemporary healthcare and related organizations. The readers gain an insight into the various approaches to critical nature and use of knowledge, through investigation of healthcare-based KM systems.

Healthcare practitioners and managers face clinical situations where they have to think fast and process a large number of diagnostic test results, medications and post-treatment responses to arrive at good decisions.

Effective problem solving in a clinical environment or classroom simulated lab depends on access to fresh information. The challenge for healthcare practitioner is to manage knowledge, even when options like consulting a library stands closed.

The book has succeeded in demystifying the KM process and in demonstrating its applicability in healthcare, at the same time offering contemporary and clinically relevant lessons for future organizational implementations.

The editors are Bali, Rajeev K. Dwivedi and Ashish N.

The table of contents include:

   New Healthcare Management Paradigms: A Case for Healthcare KM

   Clinical Knowledge Management – A Model for Primary Care

   Role of Information Professionals as Intermediaries for Knowledge Management in Evidence Based Health Care

   Healthcare Knowledge Management and Information Technology: A Systems Understanding

   Medical Technology Management in Hospital Certification in Mexico

   Healthcare Knowledge Sharing: Purpose, Practices and Prospects

   Healthcare Knowledge Management: Incorporating the Tools, Technologies, Strategies and Process of KM to Effect Superior Health Care Delivery.
 
The Evolution …

Knowledge management is a business activity now. Management theorists like Peter Drucker, Paul Strassmann and Peter Senge have stressed the growing importance of information and explicit knowledge as organizational resources. Recognition of the growing importance of organizational knowledge was accompanied by concern over how to deal with exponential increases in the amount of available knowledge and increasingly complex products and processes. Knowledge management-related articles began appearing in journals like Sloan Management Review, Organizational Science, Harvard Business Review, etc. In the nineties, knowledge management became popular in the media following Tom Stewart's 'Brainpower' in the Fortune magazine. By the mid-1990s, thanks to Internet, knowledge management thrived. The International Knowledge Management Network (IKMN), in Europe went online in 1994, followed by Knowledge Management Forum of the U.S. The funding for KM-related projects came through the ESPRIT programme of the European Community in 1995.  

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