According to a new survey carried out by CapGemini on behalf of the European Commission, Ireland has slipped from 12th place last year to 15th place this year in the league table of online public service availability.
The study shows that 50 percent of a range of 20 basic public services for citizens and businesses — including income tax, social security benefits and car registration — are available online in Ireland, the same level as two years ago. This year's survey also ranked Ireland 11th in terms of the maturity and sophistication of its online public services, down from fourth place last year. However, Ireland scored highly in the online sophistication stakes, with a score of 84 percent, compared with the European average of 75 percent. Ireland's e-Voting system is criticised in the report.