Interview

Connection, Confidence, Content New Zealand

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Government of New Zealand has taken a lot of steps towards largescale implementation of ICTs for transforming public services. Could you briefly trace the path of this transformation?
By the mid-1990s most New Zealand government departments had established a web presence, and the benefits promised by ICT were being enthusiastically embraced and e-Government was being ushered into the country. However, this early development of online services was not centrally driven or coordinated, and that individual departments and agencies developed their own online initiatives. There was no overall strategy and no single point of entry for government services online. The beginning of a more coordinated approach came in 1995 when the Ministry of Commerce (now the Ministry of Economic Development) launched the first online government directory. In 1997, this directory was merged with the Department of Internal Affairs’ online Blue Pages project becoming the New Zealand Government Online website

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