August 2005

eGov 2005

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An International Conference on 'E- Governance in the Developing World: Best Practices and Critical Success Factors' was held during July 29-31, 2005 in Hyderabad, India. The conference was organised by the Administrative Staff College of India (ASCI) ( in collaboration with the Commonwealth Centre for E-Governance (CCEG) (www. electronic with co-sponsorship from Commonwealth Secretariat, London, Government of AP, India, Government of Kerala and others. Experts from developed countries were invited to speak and make presentations on best practices, successful implementations of e-Governance. The purpose of the event was to present expert knowledge on how Information and Communication Technologies (ICT) and other evolving technologies can be used to help governments in developing countries.

A learning and training programme on e-Governance for GMS (Greater MeKong Sub region) Countries was conducted before the conference, at Administrative Staff College of India (ASCI) and Center for Good Governance (CGG) during July 11-22, 2005. The programme was sponsored by the Asian Development Bank (ADB) under the GMS Pnom Penh Plan (PPP) for Development Management. Twenty-four participants from the GMS countries participated in the programme, four from each of the following six countries: China/Yunan Province, Vietnam, Thailand, Myanmar, Cambodia, and Laos PDR.

On the first day of the conference (July 29, 2005), in the inaugural session, welcome address was delivered by Conference Chair, Dr. N.Gorla who is Professor of Information Technology in Administrative Staff College of India (ASCI). The opening remarks were made by Dr. S.K.Rao, Director General of ASCI. The Inaugural Address was delivered by Shri Dayanidhi Maran, Hon'ble Minister for Communications and Information Technology, Government of India. In his keynote address, Michael Turner, Assistant Deputy Minister, Government of Canada discussed some of the issues Canada has found necessary to be addressed while implementing e-Government services for citizens and business while presenting his paper 'Ten Learnings on the Road to e-Government'. In special address, Mr Devindra Ramnaraine of Commonwealth Secretariat discussed 'Commonwealth Action Programme for the Digital Divide & National ICT Strategic Planning'. In special address, Mr Ajay Sawhney, Secretary, IT, Government of Andhra Pradesh highlighted some major issues related to the implementation of e-Governance for citizen services and also highlighted some of the initiatives taken by the State Government of Andhra Pradesh to facilitate e-Governance service to the citizens. At the end of the inaugural session, Professor Thomas Riley of Commonwealth Centre for e-Governance delivered the Vote of Thanks.

The sessions were based on themes of the presentations in three days. On the first day of the conference, papers were presented in three sessions on the following themes respectively:
(i) 'e-Readiness', chaired by Professor Subhash Bhatnagar, Indian Institute of Management (IIM), Ahmedabad, (ii) 'e-Governance in the Developing Countries' chaired by Mr Michael Turner, Government of Canada, and (iii) 'Public Private Partnerships', chaired by Dr. N.Gorla, ASCI, Hyderabad. On the second day of conference, there were four sessions on 'Rural e-Governance', 'e-Education', 'Rural e-Governance' and 'ICT and e-Governance', chaired by Mr. Ajay Sawhney, Secretary, IT, Government of Andhra Pradesh, Mr. Aman Kumar Singh, Chhattisgarh Infotech and Biotech Promotion Society (CHiPs), Dr. N. Gorla, ASCI and Dr. P.K.Mohanty, IAS, Centre for Good Governance respectively. On the last day of the conference, i.e. on 31st July, there was only one session on 'Planning for e-Governance', chaired by Mr. R.Chandrasekhar, Government of India followed by round table discussions on four specific themes and panel discussion. All the sessions were followed by a question-answer session that provided a scope of interaction among the delegates and the audience.

On the last day of the conference, round table discussions on specific themes in groups were arranged on four topics: (1) Poverty Alleviation with e-Governance, (2) Rural e-Governance with Agriculture, (3) e-Governance Readiness, (4) e-Governance in Policy/Decision Making. From each of the groups, one representative presented the discussion results with two main focus during the panel discussion at the end of the conference. The issues were best practices and critical success factors. The conference ended with a detailed lively discussion on the best practices and critical success factors of e-Governance in various field of application in the developing countries like India. This three-day event, explored a diversity of issues regarding the evolution of e-Governance in developing countries. The overarching focus of the event was to bring govern-ment officials, industry and academic experts from both the developed and developing world to engage in dialogue on how developing countries can move forward through the use of ICTs.


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